Amazon Seller Specialist
Email: marjelyncebio@gmail.com
Address: 76 Sta. Elena St., Borol 2nd,
Balagtas, Bulacan 3016
Philippines
Professional Summary
Operations and research support professional with over three years of experience supporting an Amazon-based business across multiple stages of growth. Specialized in product and market research, backend operations, and maintaining organized systems that support accurate decision-making and day-to-day execution. Known for being detail-oriented, dependable, and comfortable working within structured processes while adapting to evolving workflows. Experienced in supporting long-term operations where accuracy, consistency, and behind-the-scenes reliability are essential.
Skills Summary
Toolbox
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Product Research
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Supplier Sourcing
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Keyword Research
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Product Listing Creation
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Listing Optimization
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Inventory Management
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Amazon Sponsored Ads
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Customer Service
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Data Entry
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Helium 10
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Google Workspace
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Keepa
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Microsoft Office Suite
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Canva
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Asana
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Slack
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FBA Revenue Calculator
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AMZ Suggestion Expander
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MBS Retriever
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DS Amazon Quickview
Trainings and Certifications
Amazon Seller VA Masterclass
AmazeNation | Oct 2021
FBA Online Arbitrage Product Research Course
AVA PH | Jul 2022
Hands-on, project-based training focused on the Amazon private label business model. Completed product and market research to identify a viable product, conducted supplier outreach and price quotation requests via Alibaba, performed keyword research, and created a product listing draft based on research findings. Training also covered foundational seller workflows, inventory processes, and introductory PPC concepts.
Training focused on FBA online arbitrage product research and sourcing, including identifying profitable leads, applying research criteria, and using sourcing tools to validate opportunities. Completed research tasks and submitted product leads that met profitability and viability benchmarks.
Work Experience
Amazon Operations &
Research Support
Jake Thornhill (Amazon Seller)
Remote | Jul 2022 – Dec 2025
Supported day-to-day operations and research for an Amazon FBA business, working closely with the seller across multiple stages of growth.
Conducted product research across different sourcing approaches by analyzing demand, competition, pricing, and viability to identify potential opportunities.
Evaluated research findings through profitability checks, basic compliance considerations, and structured data review to support informed product and catalog decisions.
Maintained and updated tracking sheets, research files, and internal reports used for ongoing FBA operations and planning.
Supported research-driven and structured content projects (e.g., Pinterest and KDP) by organizing research inputs, preparing materials, and following established workflows.
Adapted to changing priorities and projects while maintaining accuracy, structure, and reliable execution.
Senior Customer Service Associate
WNS Global Services Inc
Quezon City | Nov 2017 – Jun 2021
Provided customer support for international and domestic travel bookings, including flights, hotels, car rentals, and activity reservations.
Coordinated directly with airlines, hotels, and rental providers to resolve booking issues, schedule changes, and service disruptions.
Handled complex airline reservation cases using Amadeus GDS, including reissues, revalidations, refunds, rerouting, and fare recalculations.
Resolved cases that typically required escalation, ensuring accurate processing and clear communication across customers, vendors, and internal teams.
Other Details
